Email Broadcasts & Templates
Sometimes you need to reach members outside the community. Outpost's email system lets you send beautifully formatted broadcasts to your entire community or targeted groups.
Sending a Broadcast
From Admin → Email, you can compose and send emails:
-
Choose recipients:
- All members — Reach everyone in the community
- Category members — Target members interested in a specific category
-
Compose your email:
- Set a compelling subject line
- Write the body in HTML with template variable support
- Preview the email before sending
-
Test first:
- Send a test email to yourself before blasting the full list
- Verify formatting, links, and content
-
Send it:
- The broadcast is delivered to all recipients
- Success and failure counts are tracked
Email Templates
Save time with reusable templates:
Built-in Templates
- Welcome — Greet new members
- Announcement — Share community news
- Update — Regular update format
Custom Templates
Create your own templates with:
- Custom subject lines
- HTML body content
- Template variables for personalization
Template Variables
Use these placeholders in your templates:
| Variable | Replaced With |
|---|---|
{{community_name}} |
Your community's name |
{{member_name}} |
The recipient's display name |
Email Settings
Configure email behavior in Admin → Email Settings:
- Digest emails — Enable daily, weekly, or monthly digests
- Welcome emails — Automatically greet new members
- Custom welcome subject — Personalize the welcome message
- Custom welcome body — Full control over the welcome content
Unsubscribe Management
Outpost includes built-in unsubscribe handling:
- Every email includes a one-click unsubscribe link
- Unsubscribes are tracked and respected
- Admins can view unsubscribe statistics
- Email usage tracking shows sends per month
Broadcast History
Every broadcast is logged with:
- Send timestamp
- Recipient count
- Success/failure counts
- Subject and content for reference
This gives you a complete audit trail of all community communications.